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Villas Concierge-Luxury Services-Full Time (Caesars Palace LV)

in Las Vegas, NV

Villas Concierge-Luxury Services-Full Time (Caesars Palace LV) Job

Job Description Job Attributes+

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  • Job ID

    73648

  • Req #

    300004432595498

  • Job Location

    Las Vegas, NV, US

  • Job Category

    Hotel Operations

  • Travel

    No

  • Schedule

    Full time

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

  • Our Mission: Create the Extraordinary
  • Our Vision: We create spectacular worlds that immerse, inspire and connect you. We dont perform magic; we create it with excellence.
  • Our Values: Blaze the Trail, Together We Win, All-In on Service

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. 

JOB SUMMARY
As a Butler Concierge you will be responsible for completing arrival and departure transactions for our VIP guests checking in/out of The Villas.  Butler Concierge assist in booking all dinner, show, entertainment, and any additional requests for our VIPs. Additionally, VIP agents are resources for all guest questions and are empowered to assist VIPs when resolving any guest concerns.  

HOW YOU WILL CREATE THE EXTRAORDINARY
  • Process check-in and check-out transactions for The Villas  
  • Assist Villas Guests with questions about the city and property  
  • Assist Villas Guests with booking dinner, show, etc....   
  • Assists with guest service recovery   
  • Always Maintains and Upbeat and Positive attitude  
  • Responsible for being apprised of current events in hotel to assist Villas Guests
  • Acts a liaison on behalf of the guest to expedite guest requests
  • Maintains a professional and courteous attitude towards all guests (internal and external)
  • Anticipating guests needs and guest expectations   

WHAT YOU WILL NEED
  • Must be 21 years of age or older   
  •  Strong Interpersonal and communication skills.   
  • Proficiency in a second language would be beneficial.   
  • Self-starter with strong problem-solving ability   

ADDITIONAL REQUIREMENTS
  •  Ability to perform reaching, stooping and /or crouching motions repeatedly  
  •  Must be able to communicate verbally  
  • Must be able to stand for extended periods of time
  • Must be able to lift 25lbs.

TOGETHER WE WIN
We believe in delivering family-style servicean approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). 

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Help us roll out the red carpet at Caesars Palace!  This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa.  If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.
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