Sr. Executive Host - Full Time (Horseshoe Hammond) Job
Job Description Job Attributes+
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Job ID
69780
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Req #
300004307075256
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Job Location
Hammond, IN, US
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Job Category
Sales and Marketing
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Education Level
Some College
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Travel
No
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Schedule
Full time
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Shift
Swing
Rate Of Pay: TBD
Status: Full - Time
TEAM MEMBER PERKS & BENEFITS:
- Great benefits including medical, dental, and vision!
- Enjoy discounts on shopping, travel, and more through our rewards program
- On-site employee dining options
- Paid orientation and on-job training provided
- Paid time off, 401K match, and life insurance
- And More!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for generating casino revenue through development of VIP accounts while maximizing existing revenue streams utilizing our active databases and implementing creative marketing programs.
- Builds loyalty among valued VIP customers by developing relationships effectively utilizing marketing and upscale sales techniques.
- Maintains relationships with VIP guests through personal contact by phone and in person with the ultimate goal of maximizing gaming revenue goals as set by the management team.
- Works to utilize transportation resources, including 30-seat jet, corporate jet, direct mail to actively recruit VIP players.
- Significant amount of time customer facing; participating in special events and social functions.
- Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements.
- Coordination as needed with VIP Hospitality team to lead to successful delivery of pre-trip itinerary; leveraging partnerships throughout the property (Gaming, Hotel, Food & Beverage, etc.) to maximize smooth, high end service delivery.
- Establishes, coordinates, and leads both on and off-property VIP events.
- Handles difficult guests and situations in a calm, professional and prudent manner.
- Fully empowered with comping authority.
- Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.
- Responds to and consistently meets the needs of internal clients.
- Supports and cultivates new ideas and methods to deliver business solutions.
- Identifies ways to increase efficiencies or improve product or service.
- Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
- Keeps track of existing products/services and/or progress on new initiatives.
- Stays up to date with the latest developments in the industry, current market trends and all on-property and competitor events.
- Develops skills to handle increasingly complex matters.
- Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
- Politely gives consistent, timely and accurate information and finds answer when unsure.
Qualifications:
- Must be 21 years or older.
- Must be able to work various shifts and hours to include holidays and weekends.
Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Caesars also owns the World Series of Poker and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment.
Join the thousands of winners at Horseshoe Casino Hammond! Located only 20 minutes from downtown Chicago, we have a wide variety of slots and tables in an atmosphere as legendary as Jack Binion himself. And with more than 350,000-square-feet, there's no shortage of action at Horseshoe Casino! The Poker Room attracts players of all skill levels to compete in a wide array of tournaments throughout the year, from daily games to World Series of Poker Circuit Events! Even appetites win at Horseshoe Casino! Sweeping views of Lake Michigan greet diners at Jack Binions Steak and The Village Square Buffet. Offering a packed schedule of the hottest entertainers, The Venue at Horseshoe Hammond holds up to 3,300 people and boasts a state-of-the-art sound and lighting system.
GREAT OPPORTUNITIES FOR GROWTH! Stick with Caesars and you can go places. Just climb aboard the most progressive career building system in the industry and hold on as Horseshoe Casinohelps you get where you want to be. With programs such as referral bonuses, tuition reimbursement, 401-k and company-wide internal transfer opportunities, you'll have every opportunity to turn your job at Horseshoe Casino into something more.
Horseshoe Casino reserves the right to make changes to the job description whenever necessary.
As a part of Horseshoe Casinos employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Horseshoe Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
Join the thousands of winners at Horseshoe Casino Hammond! Located just 20 minutes from downtown Chicago, Horseshoe Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana. Horseshoe boasts more than 2,100 slot machines and over 100 table games. Even appetites win at Horseshoe Casino! Enjoy fresh dining options from The Eatery: Caf and H Burger. Horseshoe Hammond has been awarded Best Place To Work for the last 9 years!Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
