Coordinator Events & Promotions- Full Time, Programs/Promotions (Harrah's SoCal)

This role plans and executes assigned events, promotions, and other activities to ensure that programs effectively stimulate customer patronage at Harrahs.  Ensures activities are being held to a high standard and on a strict deadline to realize the highest quality.

Our ideal candidate:

• College degree or credits desirable with Marketing, Communications or Business concentration or equivalent or comparable experience. 
• One year in organizing promotions/events or related activities required. 
• Must have a strong understanding of Microsoft Office (Word, Excel, PowerPoint, Access and Outlook).
• Must have strong problem-solving abilities, combined with a capacity to work independently and make appropriate decisions without supervision.
• Must be able to handle multiple projects at one time and to react well under pressure. 
• Must be able to interact well with internal and external customers and work as a team member. 
• Must be able to work flexible hours. 
• Must present a well-groomed appearance.

About the role:

• Oversees the planning of all special events and promotions assigned to ensure the highest quality experience for our guests, including but not limited to:

• Develops the concept/theme for each promotion/event.

• Develops the proforma for each promotion/event based on the original budget.

• Uses the events checklist as an organizational tool for each promotion/event.

• Adheres to timelines and due dates diligently as assigned.

• Develops the overview and creative strategy for each promotion/event and works with the Direct Mail and Advertising Team to develop event invitations and collateral in a timely manner.

• Coordinates with other departments, including but not limited to Total Rewards, Casino Marketing, Advertising, Direct Mail, Entertainment, Hotel, Banquets, Employee Relations, Slot Operations, Slot Performance, Table Games, Security, Facilities, etc.

• Develops and distributes internal communication regarding assigned promotions/events.

• Determines staffing needs for each event and works with the Scheduling Supervisor and Internal Temp Pool liaison to schedule staffing for each event. 

• Meets with Marketing Supervisor/Leads and employees to discuss upcoming events and review execution plans.

• Works with the Supervisor/Lead to ensure flawless event/promotion execution.

• On-call during promotional/special events to handle any guest, employee and program issues.

• Coordinates and manages staff/volunteers when required.

• Tracks all promotion/event expenses and ensures that they are submitted within a timely manner.

• Prepares and reviews all required paperwork to satisfy 1099 and tribal Gaming requirements.

• Utilizes all computer systems in the Special Events/Promotions office to input and extract data for required information.Computer systems include but are not limited to: CMS, EMS, LMS, EP, Greg Davis, CastNet and Microsoft Office (including Word, Excel, PowerPoint, Access and Outlook).

• Maintains security and confidentiality of files, records and lists.

• Continually evaluates all events and promotions to ensure employee understanding, guest satisfaction and profitability.Makes recommendations for changes or new programs that will stimulate business.

• Establishes and maintains excellent and effective communication and working relationships with other departments, properties, corporate and outside vendors in order to secure and maintain their cooperation for assistance with promotions/events.

• Works as a team with the Promotions/Special Events Team and Marketing Department.

• Greets participants, interacts with them on the casino floor and provides prompt, friendly and efficient service in accordance with the standard procedures (FOCUS Training).

• Maintains high standard of courtesy, professionalism, and discretion in communications to, or about, preferred players, their arrangements and finances.

• Maintains a through working knowledge of property and department policies and procedures and adhere to the attendance policy. 

A few more things: 

• Must be able to continuously maneuver around office.

• Must be able to move quickly around property during events.

• Must be able to bend, crouch, kneel, twist and work at a desk.

• Must be able to lift and carry 30 pounds.

• Respond to visual and oral cues.

• Must be able to conduct conversations with customers, respond calmly and make rational decisions when handling guest concerns.

• Must be able to work independently. 

• Must be self-motivated.

• Able to read, writes speak and understand English.

• Must have manual dexterity to operate the computer and other necessary office equipment.

• Must be able to respond calmly and make rational decisions when handling customers needs.

• Must be able to tolerate areas containing secondary smoke.

Salary: $54k per year, depending on experience.

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrahs Resort Southern California reserves the right to make changes to this job description whenever necessary. 

Harrahs Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. 

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. 

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase. 

Join us in our battle against boredom! Creativity, innovation and inspiration welcome!
Are you ready to take a step in the fun direction? Join the team at the fourth largest resort property in San Diego County!

Why would you to want to join our team? At Harrahs Resort Southern California, making grownups smile is what we do best, which is why we stack our dream team with passionate, energetic, Funmakers. Its a place where creativity, innovation and inspiration are always welcome! We provide a funner (we are in Funner, California after all!) culture which encourages and celebrates people being the best that they can be. Its a special environment that you cant find anywhere else!

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.